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Choose a replacement plan that gives you peace of mind. We've got your devices covered – no repairs, just fast and reliable replacements.
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Request a replacement online in just minutes
Transparent pricing, no surprises
Receive brand-new replacements
Travel worry-free – your devices are protected wherever you go
What Our Customers Are Saying
The whole process was incredibly smooth. I didn't have to wait weeks – they shipped my replacement fast with no hassle.
— Anna R.
Support team helped me even on Sunday night. Impressive service.
— Lars K.
I travel a lot for work, and knowing my devices are covered globally is a big relief. Great service!
— Elodie P.
Transparent pricing, no hidden costs, and excellent customer service. This plan gives me real peace of mind.
— Noah S.
Much better than dealing with repairs. I just submitted a claim online and had a new device shipped right away. Totally worth the monthly fee.
— Matteo B.
When my device broke, I received a brand-new replacement within a few days. Super fast and stress-free – highly recommended!
— Sofia G.
1. What is the Arialusso Swap service?
Arialusso Swap is a device protection plan that lets you exchange eligible electronics for a working
replacement when they get damaged, stop working, or are lost (depending on your plan). No
repairs. No hassle. Just swap.
2. I didn’t buy my device from Arialusso. Can I still sign up?
Yes! You can register devices bought anywhere—online, in-store, secondhand—as long as they
meet our eligibility requirements.
3. When does my coverage start?
Your coverage begins after a waiting period:
• Solo Swap / Swap+: 30 days
• Premium Swap: 15 days
This helps us prevent fraud and keep plan pricing low for everyone.
4. How do swaps work?
If your device becomes eligible for a swap:
1. File a claim through your dashboard or by email
2. We review and approve it (usually within 24–48 hours)
3. Depending on your plan:
◦ We ship your replacement first (Premium)
◦ Or you ship your damaged device in first (Solo, Swap+)
4. You receive a working replacement device—same or similar model
5. What technical specifications are required for device eligibility?
• It's less than 3 years old
• It’s fully functional at sign-up (no cracks, glitches, or major wear)
• It has a visible serial number or IMEI
• It’s not blacklisted, region-locked, or reported lost/stolen
• You submit photos or video showing the device condition via email address of our store
sales@arialusso.com
6. What kind of replacement do I get?
You'll receive a certified refurbished device of the same make, model, and color if available. If your
exact device isn't available, we'll offer a comparable model with equal or better specs.
7. What Smartphones Are Eligible?
Eligible Models Include:
• Apple iPhone — iPhone 8 and newer (including iPhone SE, 11, 12, 13, 14)
• Samsung Galaxy — A-series, S-series (A12, A53, S20, S21, S22)
• Google Pixel — Pixel 6, 6a, 7, 7a, 8
• OnePlus — Nord, 8T, 10 Pro, 11R
• Motorola — Moto G, Moto Edge series
8. What Wireless Earbuds & Headphones Are Eligible?
Eligible Models:
• Apple AirPods (Gen 2, Gen 3, Pro)• Samsung Galaxy Buds
• Beats Studio Buds, Powerbeats Pro
• JBL Tune & Live Series
• Sony WF Series
9. What Smartwatches Are Eligible?
• Apple Watch (Series 5 and up, SE)
• Samsung Galaxy Watch (Active 2 and up)
• Fitbit Sense, Versa Series
• Garmin Venu, Forerunner
10. What Tablets Are Eligible?
• Apple iPad (6th Gen and newer)
• iPad Mini (Gen 5 and up)
• Samsung Galaxy Tab A, S6, S7, S8
• Amazon Fire HD 10
• Lenovo Tab M10
Pick the plan that fits your tech lifestyle and never worry again.
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